LIVE TODAY! Our partner, United for Better Banks will go live today at 1:10 EST. World-renowned economist and Nobel laureate Joseph E. Stiglitz & AFL-CIO Policy Director Damon Silvers will discuss the role of finance workers in global financial regulation.
United for Better Banks World-renowned economist and Nobel laureate Joseph E. Stiglitz & AFL-CIO Policy Director #DamonSilvers will discuss the role of finance workers in global financial regulation as part of a day-long strategy session on the sidelines of United Nations #HLPF2018 co-organized by #FESNY and partners! ...
Sexual harassment comes in many different forms. Sometimes female superiors can be the culprits and can be extremely inappropriate at work. This senior staff used an attractive and young subordinate woman as a bait for male senior staff, in hopes of opportunities for advancement. Read this story about Jill, an employee at HSBC, and her coworker Mike, who was punished for defending her. buff.ly/2maos3d
What are your thoughts? Is this an issue you have seen or heard about in the banking industry? #BetterBanks ...
Wells Fargo is looking to return almost $33 billion to shareholders over the next 12 months – a record for any U.S. bank, and slightly better than the $31.5 billion capital return plan posted by JPMorgan after the Fed released results for the annual stress test for banks late last week.
Lariese Reeves, a Committee for Better Banks member and Santander Consumer USA customer service employee, says her bank uses software called CallMiner to analyze her speech on calls. It grades employees based on their diction and word choice. Lariese says this can be extremely stressful because she longtime Texas resident with a “country accent." The software often does not detect important words and has led to her monthly bonus dropping by almost 85 percent!
Has your bank ever used CallMiner or similar software to evaluate your performance at your call center? What has been your experience? #BetterBanks buff.ly/2m6Ovby...
Wells Fargo new advertising campaign seeks to "Re-Establish" trust with its customers. Has the bank regained the trust of workers? This year, Wells Fargo wants to return $33 billion in cash to its shareholders, but the bank is cutting $4 billion from its spending, laying off employees, and closing branches. buff.ly/2m7ZC42
What are your thoughts? How can Wells Fargo re-establish trust with workers? #BetterBanks ...
As an ex employee, I can absolutely say that Wells Fargo will never change. They do not care, not will they ever. They have had dozens of chances, and made dozens of more empty promises. They are only committed to numbers, not the people creating them. They ask people to go against their own judgment to create debt in People who can't afford to pay out back, collecting interest off the wills of the broken. A snake may shed its skin, but never changes its scales...
I’ve worked for companies that could take a few pointers from Wells Fargo. It’s been an awesome experience transitioning for the better. #Recommited2018
I used to love my job at Wells Fargo. I can’t speak for every department but I know employees in my department are suffering because of this “regaining trust” deal. It’s been miserable. It’s nearly impossible to meet the companies goals now. Not to mention all of the harassment I get from my supervisor. I’m so fed up that I’m quitting my job without any further plans. I just can’t take it anymore.
Their commercials about earning back people’s trust 😂😂😂 funniest load of bs I’ve ever heard!
I’m a customer of WF and I even used to work there. Just last month I went into a branch to get $100 worth of change. They had seen me before getting change so the knew me, plus I bring in my ID every time so they can look up my CC account. Anyways, they decided one day that my ID wasn’t good enough to get $100 worth of CHANGE!! They would literally not exchange $100 of bills into coins. When I called WF to complain I asked “are CC holders considered customers?” Yes. “Ok cool, are customers allowed to get change?” Yes. “Ok cool, why was I not allowed to get $100 worth of change then?” “We’ll its a gray area blah blah blah...”
I was on the phone for an hour with these morons. Yeah, WF has changed my ass 😒😒
I am a manager at one of their branches, they are squeezing the life out of us.
On the surface....different story behind closed doors.
I’ve been there for a year in a few months and I absolutely adore my job there! Just because a few unhappy customers want to bitch and moan about not getting their way in a branch, doesn’t mean the entire company isn’t committed to regaining trust. There have been plenty of changes put in place to better assist and protect our customers. I think a big part of being there is also my work family. There hasn’t been a day when I’ve been bummed about having to go in for a shift. Maybe our branch is just extra caring because we are smaller and know most of our customers by name, but I think it’s a wonderful company and I know they do care. I read about it in our emails and through our managers. 🤷🏼♀️
They are committed to their shareholders only
I love my job!! Been with Wells Fargo for 13 years (been out of the branch for 4 years now and working now in TM). Won’t lie though... working at the branch years ago, I hated my job every day and the rumors of what was going on was true and I witnessed it first hand... even escalated to ethics and things weren’t taken care of. I’m glad to see that years later someone finally took charge to correct the situation and Wells Fargo is accepting responsibility and apologizing. It takes a strong company to swallow their pride like this and I will say that all of the big banks (you know who you are) we’re doing the same exact thing and never made it right! That puts Wells Fargo ahead of the others in my opinion. I’m going to ride this pony until retirement!! 🐎
No one ever see the positive Wells Fargo has done in the communities and charities. Every great company has bad apples. Wells Fargo at least took action and held itself accountable.
Absolutely. So many right things are happening now. It's so heart warming
Chase went through this exact same thing back in 2008... and their stock and numbers now are better than ever... time heals all wounds and as a personal banker at Wells I can personally say the culture is better now than it ever has been. Not only for us employees but for our clients too. 🤙
23 years! First Union, Wachovia, Wells Fargo. I am very happy. I make my own choice on actions that
I take. To blame any company or person for actions I take is ridiculous.
Absolutely not! They will never change.
Worked there for almost 3 years and love it! ❤️
I must disclose that I am a current Wells Fargo employee. I have loved the company since I was young - I’ve always thought that they were a company with a good core philosophy. Just because there were a handful of people who worked there (worked being the key term) that didn’t believe in our philosophy, doesn’t mean the company as a whole is rotten. We did take responsibility for what has happened and we did learn from it. I will always be loyal to Wells Fargo as I love the company so greatly. I am proud to work for them because they treat me well. I just wish that other employees who have worked with us worked with passion instead of the mindset that it’s “just a job”. Those who think the work is too hard or that Wells isn’t good for them are obviously not working in the right place or willing to work hard to earn their pay. Wells Fargo pays well, but sadly those who work for them are wanting to only do minimum wage work. Working at Wells Fargo can be stressful, but it’s not because of our jobs, it’s because of the disrespect and abuse from non-customers and a few customers as well as bankers at other banks, like SunTrust, were one of their employees harassed me because I work for Wells Fargo and when I notified Sun Trust of this, they took down my post and I never heard anything from them again. They hid it. Wells Fargo doesn’t do that. Period. I’m proud that we’ve owned the mistakes we made and are learning from it. That’s how a business grows and thrives. I love Wells Fargo. Customer for 10 years. Employee for more than a year. I’ll never go to another bank.
I’ve been a team member for 28 years and can not even imagine working anywhere else. As far as laying off folks and closing branches that is the nature of the beast with regards to banking and technology. The branches no longer have the same level of foot traffic as in the past and technology has automated processes that were completely manual hardly a decade ago. With close to 100 businesses there are a myriad of opportunities for hard workers. We have writers, graphic artists, programmers, lawyers and even electricians and plumbers on the payroll. Lest I mention the dollar for dollar match up to 6% of your pay in the 401(k). Wells Fargo is a Great Place to work!
Yes, they're headed in the right path and will be #1 again