Workers are Essential to the Process of Reforming Wells Fargo
Bank workers spoke out within their banks and in public to expose how high pressure sales tactics led to the opening of 2 million fraudulent accounts for customers, and how these metrics created an abusive and exploitative environment for employees. Ultimately, this advocacy led state and federal agencies to intervene and levy hundreds of million of dollars in fines against the bank. Yet, in seeking to remedy these problems, Wells Fargo is exhibiting the same top-down decision-making and disregard for the workers’ collective concerns and proposals that created the toxic sales environment in the first place.