For too many front-line bank workers, the only thing keeping us above minimum wage are bonuses based on performance metrics and sales goals. But, those numbers are often unreflective of reality. and as we've seen at Wells Fargo, can put pressure on workers to behave unethically to make numbers. We w…
Hamid Reza AbdollahiThe sales goals are fine business practice, the ethics of forcing them rather than teaching them upon employees and customers leads to predatory behaviors that are familiar to bank employees.16 hours ago
Rick DeBanks don't SELL... They just HELP people improve their finances. But if you don't SELL them something you are NOT HELPING them. #FML9 hours ago
Jackee LeeI do not agree with all the mortgage assistance and money going to "bad home loans", If you can not afford the house dont sign the papers! Your not owning anything if it takes 30 years to pay for it.. It owns you. Its not all the banks fault the loans are not affordable!2 days ago
Tracey CerquaI'm sure nobody will understand this but did anyone else scroll and think this was The Cramps? Lol1 day ago
Mary TaylorYada yada. Boa as well. It's old news rehashed. 2001 to 2010? All of the big players had to pay up1 day ago
"Tellers, who are paid modest salaries, can be particularly vulnerable to bribes, security experts say. According to the Bureau of Labor Statistics, the median annual income for tellers in 2014 was $25,760, a salary that prosecutors say does not match the high-risk nature of their jobs."
Easy solution: pay tellers a salary that matches their responsibilities. ...
DeAnna WhiteI'm a teller and although I hate it and all the sales bullshit that goes with it, I find this offensive. I go to work to care for my family. Not steal from others. There is enough pressure and now this? New career here I come.1 day ago · 19
Veronica ParkerAs someone who has been with chase, all they do is instruct tellers to do transaction migration. A.k.a showing customers how to do their job for them..so when the teller gets fed up with the endless b.s and quits they won't replace them. Why replace them, when the customer can do their own transaction using an eATM!?11 hours ago · 10
Luis AlvarezAs someone who worked as a teller for a while I can say proper training and screening is out into place to minimize this type of risk, as well as incentives to ensure its far more profitable to report any illicit activity rather than participate in it. Not enough money isn't a valid reason to imply part time employees are willing to throw their morals out the window.7 hours ago
Joey ClemonsCouldn't agree more! Too many companies put such high expectations on sales goals, and when someone doesn't reach it, they replace them with someone new. Do they honestly think that a new employee without product knowledge and training can come in and out perform a veteran right out the gate? Pay your seasoned employees better to stick around and pay fair bonuses for them to produce and you'd see improvements!2 days ago · 5
Joey ClemonsOffer your employees job security, pretty simple!2 days ago · 2
Mary TaylorUgh. Walking out to the car tonight I was told of how a lot of top producers were informed their annual bonuses would be reduced by one metric which i believe was introduced late in the year. Dirty pool1 day ago · 1