Desiree Jackson

"Prior to working at Beneficial State, when I was a call center worker at Wells Fargo, I didn’t know it was possible for bank workers to form a union, let alone negotiate a contract with management. At Wells Fargo, I was constantly under extreme sales pressure and knew that if I spoke up, I would be putting my job at risk. At Beneficial State, not only do I have a voice on the job, but I have an actual say when it comes to pay and metrics and ensuring we’re providing the best financial services possible for customers. With this contract, we’re truly driving Beneficial State’s mission to help serve our communities.