Bank of America is the first major U.S. bank to launch a virtual assistant in its app, Erica. While this is supposed to help the customer experience, this new virtual assistant also poses a threat to jobs. To prepare employees for job loss, Bank of America launched new online course to train employees for other potential positions.
What are your thoughts? Is this type of technology eliminating good jobs? #BetterBanks
Bank of America readies its employees to be replaced by AI
marketwatch.com
At Bank of America, preparing for a future with more artificial intelligence and fewer workers is part of the plan.
Artificial intelligence and robotics would give Human more time to use creativity, we just need find a away to redefine productivity and the way we measure and reward it.
Honestly, bring on the robots. We have wonderful 21st century technology hobbled by 18th century economic systems that mandate most of us spending 40 hours a week working bullshit drudge work jobs.
Food for thought shouldn't there be a federal law in place to remove sales goals im general from banking. Im now at my second National bank and its just as bad or worse than Wells Fargo. Just rediculous that im being judged bc i wont jam products down my clients throats and constantly harass them on the phone
BOA you think your voice is the only voice that will be heard! Well our voice can be heard also heard I have been a member of BOA for more then 13 years. My family has been with them for 30 year. because of the announcement given by the CEO of BOA, I will be looking for a new bank to do my banking business, and I believe that lots and lots of friend will be doing the same, after they see this blog. The other day BOA announced they are pulling away from the NRA organization,and not supporting anything to do with the NRA. Like those NRA Credit Cards. Because they might buy a AR15 Riffle with them. This bank has been getting involved in politic, in stead of just being a bank, and they think just because they are a bank and can control our money, we will just accept this behavior. But I have news for them. I control my money and I do not accept there new policy of not Backing a great Organization like the NRA that has done nothing wrong. So as soon as I find a back that is not a Coward and has some BALLS to stand up to the media press and not cave like a little girl. I will take my business else where, and if I was you I would too. I will be telling everybody I see and all my NRA Members over 5,000,000,000 now. that BOA does not want your business. We are just little people to them But our money can talk for us!
I would rather deal with a person. You don't always know what transaction is the correct one.
Mama Grace?
Kenn Kc Fletes
Lol and you folks were scared that immigrants will take your jobs LMFAO
Wells Fargo is closing a call center in Reno. A couple hundred jobs will be lost. A Wells Fargo spokesperson said those who can relocate can apply for jobs elsewhere or take severance packages. buff.ly/2llxg60
What are your thoughts? Are you concerned that your location may be closing next? #BetterBanks
Wells Fargo closing Reno call center at Vassar & Terminal
kolotv.com
With more automated options available, people are choosing those, and don't have to talk to representatives.
Good hate Wells Fargo worked for them for 8 years had to move and they didn’t help me transfer
U can’t relocate it’s impossible I was in the bethlehem closing and they only open up maybe 3 positions for the 100+ people who lost their jobs smh still searching and have no luck
Kat Van Kirk
They take the money from the huge tax breaks. Don't give front-line employees a dime. And send call-center jobs to India. Corporate-Scum!
Big banks like Bank of America and Wells Fargo have boosted their profits by forcing employees to work off the clock. Not paying an employee the overtime they deserve is wage theft!
Has this ever happened at your bank? #BetterBanks buff.ly/2Jdmzkr
I’ve worked for Wells Fargo for the last 5 and a half years, and that has not happened to me, and I have not observed something similar on the treatment to my other coworkers. If anything all of my managers have always encouraged me to accurately record my work time, and to attend proper lunch and breaks. I am not saying that it didn’t happen to someone else because anything is possible, therefore anything can happen, but I am sharing this comment to speak up for those who do work with integrity, and live daily to do what’s right. Not every story is a bad one, indeed great experiences happen every day, and I can assure there are more people focused on doing the right thing.
Yep this happens at Wells Fargo al the time
That is a dam lie!
I would get write ups for something that happened 6 months prior every time I was supposed to get a bonus.
What a great week! On Tuesday, bank workers, customers, and community members went to the Santander Consumer USA Shareholders’ Meeting in Dallas, TX to share worker and customer concerns! #BetterBanks
Wells Fargo should have a worker representative on its recently formed Stakeholder Advisory Council. Workers deserve a voice and are an important part of getting past the damaging scandal over sales practices. #BetterBanks
Wells Fargo workers push for more board access, so far in vain
reuters.com
A labor-backed group is stepping up pressure on Wells Fargo & Co to add an employee to a council that has the ear of the bank's board and management, arguing workers deserve a voice as Wells Fargo works to get past a damaging scandal over sales practices.