Union workforce would help Wells Fargo mend image
SF Chronicle - Patrick Creaven - 10/25
On Monday, Charles Scharf, Wells Fargo’s fourth CEO in three years, took the reins of a bank in turmoil. If he were to look around the Bay Area customer service center where I work, however, turmoil is not the first thing he’d notice. Instead he’d find nearly 400 dedicated and highly trained employees who have diligently helped Wells Fargo retain customers through some of its hardest years.